Beyond Borders: How Mint Glint Media Took CCI Global's Tatu City Operations to the World Stage

Ever wondered what it’s like to walk through Kenya’s largest, most advanced Business Process Outsourcing (BPO) facility—a state-of-the-art campus personally commissioned by President Ruto? Imagine exploring its every corner, from sleek customer support hubs to eco-smart workspaces, all without booking a flight or even leaving your desk. This isn’t science fiction; it’s the immersive reality that tech-driven AV provider Mint Glint Media crafted for CCI Global.

CCI Global, Africa’s undisputed BPO powerhouse with a major presence in Kenya, South Africa, Rwanda, and Ethiopia, faced a monumental challenge. They had just launched their flagship call centre at Nairobi’s Tatu City—a testament to Kenya’s rising status as a global business hub. The facility is a marvel, powered by 96% renewable energy and designed for the future of work. The critical task? To showcase this incredible operation to high-value, US-based clients and prove, beyond a doubt, that Kenya was the premier destination for their business.

The mission, entrusted to Mint Glint Media, was high-stakes: bridge the 8,000-mile gap between Nairobi and North America. The goal was to allow potential C-suite clients to not just see the facility, but to experience it—to walk the halls, observe the dynamic workflow, and feel the vibrant pulse of the operation in real time.

Rising to the occasion, Mint Glint Media engineered a solution that went far beyond a standard video tour. They delivered a seamless, live, and deeply engaging virtual experience. This wasn’t just about pointing a camera; it was a strategic production designed to build trust and inspire confidence.

The broadcast featured:

Multi-Camera Live Broadcasting: Dynamic, professional camera work that captured the scale and energy of the entire facility, from the bustling main floors to quiet, glass-walled training zones.
Executive-Level Commentary: Key CCI Global executives guided the virtual tour, providing invaluable insights and answering questions live, creating a direct and personal connection with the stakeholders.

A Full Facility Showcase: No area was off-limits. The tour highlighted every detail that makes the campus unique, including its innovative meeting pods, green architectural design, and world-class amenities.

Seamless Virtual Access: Mint Glint Media ensured that global C-suite executives could log in effortlessly from anywhere in the world, enjoying a flawless, high-definition stream.

This initiative was more than just impressive technology; it was a powerful strategic move. By offering such radical transparency, Mint Glint Media helped CCI Global build unshakable client confidence. The virtual tour didn’t just sell a service; it sold a vision. It positioned Kenya as the go-to BPO destination in Africa, demonstrating how virtual experiences can dissolve continents, foster connection, and become the catalyst for closing million-dollar deals.

In one masterful stroke, this collaboration elevated Africa’s tech reputation, one pixel at a time, proving that the future of global business is not just about physical presence, but about powerful, immersive digital experiences.

Ready to erase borders and showcase your own operations to the world?
Whether you’re looking to build client trust, train a global team, or launch a product on the international stage, Mint Glint Media can craft the immersive experience that makes it happen. Contact us today to turn your vision into a virtual reality.