We are looking for Studio Lead for our dynamic new Creative Studio in Nairobi. This role is to lead, co-ordinate and manage all tasks associated with running a studio.  This role is the fulcrum of the studio operations.

It is key that any applicant is highly motivated and personable and willing to work in a fast pace creative industry and be very much a team player.  A keen eye for detail and maintaining a frictionless user experience for both staff and clients is crucial to meet the standards and quality of the Mint Glint Studio as a creative space.

The key activities outlined below represent an overview of the position of Studio Lead and should not be seen as a prescriptive list of activities.  A flexible, creative, innovative and responsive approach is vital, together with initiative in identifying and focusing on what needs to be done to contribute to the achievement of business objectives.

RESPONSIBILITIES: 

• Oversee the day-to-day operations of the studio, ensuring smooth and efficient workflows. These includes; planning, resource allocation, and workflow management.
• Reports to and assist the Creative Director in his role of managing the entire creative hub.
• Coordinate a team of other creative professionals, providing guidance and support.
• Welcoming and Hosting Clients, Creatives and visitors into the studio and manage their stay and interaction within the Mint Glint Studios.
• Clients Relations Build and maintain relationships with clients, ensuring their needs are understood and met, and that projects are delivered on time and within budget and high-quality standards are met.
• Coordinating Bookings and scheduling of Photography, Podcasting and Audio/Music Studio facilities/spaces within the hub and general  Studio Diary Management.
• Allocate resources effectively, including personnel, equipment, and studio space.
• Act as the primary point of contact for clients, managing communications, expectations, and feedback.
• Ensure all studio equipment is properly maintained, upgraded, and functional.
• Financial Management: Clients Invoicing, Monitor studio budgets, expenses, and profitability, making strategic decisions to maximize revenue and minimize costs.
• Quality Assurance: Ensure that all creative work produced by the studio meets quality standards and aligns with client expectations.
• Business Development: Identify growth opportunities and develop strategies to expand the studio’s client base and revenue streams.
• Coordinating the Studio marketing strategy, e.g. Branding, website, social media platform, to promote the studio and its resources. Responding to queries online queries about the Mint Glint studio.
• Managing procurement of printing, large format production, software and services subscriptions and organise deliveries.
• Proofing and reviewing designs and checking all official documents before they are sent
• Assisting on the creative production side when needed and meeting with team members for feedback
• Managing Content libraries and branding assets. Ensuring files are stored and named according to protocols and timesheets are completed effectively.
• Assessing, documenting and reviewing clients feedback and satisfaction through developed tools e.g. an in-person meeting, a phone call or an online satisfaction survey.
• Manage/maintain hardware/software schedule & asset list
• Manage Production Crew Logistics and welfare for field production assignments.
• Social Committee, organise & diarise social events: Charity work, Easter, Christmas party etc.

The Successful Applicant’s Skills, Knowledge, and Experience as a Studio Manager:

• Will have excellent organizational and time management skills.
• A proactive attitude, strong communicator and confident in working both independently and as part of a team
• Experience working with partners including IT support to keep the studio running as smoothly and efficiently as possible
• Previous work experience in a similar role.
• Strong ability to lead, mentor, and manage interns.
• Great Interpersonal skills with the ability to maintain professional relationships with clients and partners, relationship-building, and managing client expectations.
• Proficiency in managing multiple projects, timelines, and budgets simultaneously.
• Knowledge of studio operations, workflows, and best practices.
• Ability to effectively allocate and manage resources, including personnel, equipment, and studio space.
• Excellent verbal and written communication skills for clear and effective interaction with clients, team members, and stakeholders.
• Strong analytical and problem-solving skills to address and resolve studio-related challenges.
• Familiarity with the tools and technologies used in a creative studio environment, including software and hardware. Advanced knowledge of Microsoft Office Suite: Word/Excel/PowerPoint and Photography CRM tools.
• Attention to detail and commitment to maintaining high-quality standards in all studio outputs.
• Familiarity with accounting skills preparation of accurate invoices that reflect the use of a studio and its resources by a client. Strong accounting skills may also help ensure the cost management and effective revenue collection.
• The ability to have a 360-degree knowledge of all of the components of the Mint Glint Studio as a creative hub.

Nice to Have:

• Experience in a creative roles such as design, editing, photography, or production.
• Experience in organizing and managing studio events or exhibitions.
• Familiarity with the latest design and production software, as well as emerging technologies.
• Ability to contribute to business development and sales strategies.
• Ability to build and maintain a network of industry contacts.
• Proficiency in analyzing performance data to optimize studio operations.

This role is office based, 5.5 days a week and covers core office hours of an 8 hours shift Per day with health breaks.

If you are passionate about creative work, interested in Photography Video Production, Podcasting, Audio & Music Production, Hybrid and Virtual Events Solutions and you love working in a collaborative team with super creative and innovative people, then we are the team for you.

To apply please submit no more than a two paged cover letter expressing your suitability for this role and a two paged CV in PDF format to studio@mintglint.co.ke
Deadline for Applications is January 15th 2025.